Quality policy

QUALITY POLICY, ENVIRONMENTAL MANAGEMENT AND SST

INSTER TECHNOLOGY AND COMMUNICATIONS (hereinafter: INSTER) is a company oriented to offer its customers the best products, solutions and services, ensuring the safety and health of its employees and collaborators and with the responsibility for the possible impact of its activity on the environment. For this reason, its management has committed the necessary resources to ensure that the activities carried out in the field of design, production, integration, assembly, installation and maintenance of communications systems and safety equipment in special vehicles, manufacture of auxiliary components for systems of communications, supply of equipment and electronic components of communications, design, development and manufacture of communication systems Via Satellite and Terrestrial Wireless as well as the installation and maintenance of devices, devices and security systems, are aimed at those ends.

Consequently INSTER has established an Integrated Quality Management System, Environment and Occupational Health and Safety based on the requirements established by the PECAL 2110, UNE-EN-ISO 9001, UNE-EN-ISO 14001 and OHSAS 18001 Standards, structured around to this Policy on Quality, Environment and Safety and Health at Work, and based on the following principles:

  • Quality, Environmental Management and Safety and Health at Work are strategic elements for the operation of INSTER.
  • Understand the current and future needs of our clients, meet your requirements and make an effort to exceed your expectations. To this end, we are committed to continually measuring, analyzing and improving customer satisfaction, both external and internal to the CPS Group and carrying out improvement plans and planned objectives, always seeking to improve the quality of our product.
  • We are committed to plan our activities, in such a way as to ensure the quality of our activities, the protection of the environment, the prevention of pollution and damage and the deterioration of the health of our workers, guaranteeing continuous improvement and the performance of our environmental and work behavior .
  • Minimize the environmental impact of our activities with special emphasis on the management of waste following the philosophy of reducing, reusing and recycling our waste and when this is not possible, give them the final destination to ensure a lesser impact on the environment.
  • There is a firm commitment to comply with the legal and regulatory requirements established in our actions and services, as well as other requirements that the organization subscribes, and strive to be more demanding with these requirements whenever possible.
  • Communicate the commitments made with Quality, the Environment and Safety and Health at Work to all our employees and any interested party that requires it and to deepen in raising awareness among all personnel so that they have the freedom and responsibility to inform their superiors and, especially, the Management, of any real or potential situation danger the correct functioning of our Integrated System.
  • Create the appropriate work environment for that the personnel is involved in the achievement of the objectives of the Organization.
  • Analyze the external and internal issues that affect us and that make up the context in which our activities are developed, identifying the interested parties and planning the risks and opportunities that arise from this context.

The necessary mechanisms have been established so that throughout the Organization the Policy described is known, understood, and put into practice, and will be reviewed periodically in the Review by Management to adapt it continuously to its purpose.

Madrid, 30 of May of 2018
Miguel Ángel Díaz Sánchez
General Director of INSTER